General Terms and Conditions

DIGIALOG AG guarantees the accuracy of the information provided on its own website to the best of its knowledge and belief. Excluded from this are details on websites and further platforms which are linked on the company website of DIGIALOG AG.



Below you will find the general terms and conditions of DIGIALOG AG.








Contracting parties

On the basis of these General Terms and Conditions of Business (AGB), the customer and the supplier shall be bound by each other.
Represented by Severin Renold
Address: Hartbertstrasse 9 9 7000 Chur
Tel: +41 81 868 84 55

Commercial register: Chur
Commercial register number: CH35030128242
Sales tax identification number: CHE-461.116.131
, hereinafter referred to as the provider, the contract is concluded.


Subject matter of the contract

This contract regulates the sale of services in the area(s) of the web shop, websites, social media marketing, consulting, promotion of start-ups and innovations and the mediation of investment opportunities via the online shop or the provider’s platform. For details of the respective offer, please refer to the product description on the offer page.

Conclusion of contract

The contract is concluded in electronic business transactions via the shop system / platform or via other means of distance communication such as telephone and e-mail. The offers presented represent a non-binding invitation to submit an offer by the customer order, which the provider can then accept. The ordering process for the conclusion of the contract comprises the following steps in the shop system / platform:

  • Selection of the offer in the desired specification
  • Supplement of personal / company data
  • Send contact form
  • Wait for confirmation by mail or phone

In addition to the shop system / platform, orders can also be placed via remote means of communication (telephone/e-mail), whereby the order process comprises the following steps to conclude the contract: The contract is concluded when an order confirmation is sent. The automatically generated and sent order confirmation does not represent a corresponding legally binding declaration. The contract is also concluded by sending the goods or providing the service.

Duration of contract

The contract is concluded for an indefinite period or according to an individually communicated and mutually agreed contract term. Depending on the business model and service, the duration of the contract may differ from other products or services previously purchased.

Prices, shipping costs, return shipping costs

All prices are final prices and include the legal sales tax. In addition to the final prices, depending on the type of service (travel + expenses), further costs are incurred which can be displayed and invoiced before the order is shipped or after the service has been rendered. If there is a right of withdrawal and this is used, the customer bears the costs of the return or the expenses for further activities.

Terms of payment

The customer has only the following options for payment: prepayment and invoice on delivery. Other payment methods are not offered and will be rejected.
The invoice amount must be transferred in advance to the account stated on the invoice, which contains all the details for the transfer and is sent by e-mail, after receipt of the invoice. The invoice amount must be transferred in advance to the account indicated on the invoice, which contains all details for the transfer and is sent with the delivery, after receipt of the invoice. The customer is obliged to pay or transfer the stated amount to the account indicated on the invoice within 30 days of receipt of the invoice. Payment is due without deduction from the invoice date. After the expiry of the payment period, which is thus determined on a calendar basis, the customer shall be in default even without a reminder.

Terms of delivery

The goods or service will be shipped or rendered immediately after confirmed receipt of payment. The dispatch / processing and implementation takes place on average after 30 days at the latest. The entrepreneur commits himself to the delivery on the 60 day after order entrance. The standard delivery time is 30 days, unless otherwise stated in the item description. The supplier ships the order either from his own warehouse as soon as the entire order is available there or the order is shipped by the manufacturer as soon as the entire order is available there. The customer will be informed immediately of any delays. If the supplier is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by his own suppliers, although a corresponding covering transaction was made in good time, the supplier has the right to withdraw from a contract with the customer in this respect. The customer will be informed immediately and any services received, in particular payments, will be refunded.


Consumers are entitled to a statutory liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If this is deviated from, the warranty shall be governed by the relevant provisions in the General Terms and Conditions (AGB).

Drafting of contracts

The contract text is stored by the provider. The customer has no possibility to directly access the stored contract text.

Right of revocation and customer service

The rules on distance contracts do not apply to customers who are entrepreneurs. Therefore, these customers have no corresponding right of withdrawal due to distance contracts. The supplier also does not grant such a right. You can reach our customer service at the following times: Digialog AG, Hartbertstrasse 9 7000 Chur +41 81 868 84 55,


Claims for damages by the customer are excluded, unless otherwise specified for the following reasons. This also applies to the representative and vicarious agents of the supplier if the customer raises claims for damages against these claims. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual goal. Likewise, this does not apply to claims for damages following grossly negligent or intentional breach of duty on the part of the provider or its legal representative or vicarious agent.

Prohibition of assignment and pledging

Claims or rights of the Customer against the Provider may not be assigned or pledged without the Provider’s consent, unless the Customer has proven a justified interest in the assignment or pledge.

Language, place of jurisdiction and applicable law

The contract shall be drawn up in German. The further execution of the contractual relationship shall take place in German. The law of the country of Swiss law applies exclusively. This only applies to consumers insofar as no legal provisions of the state in which the customer has his residence or habitual abode are restricted. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.

Data protection

We are committed to protecting and safeguarding your privacy.

In connection with the initiation, conclusion, processing and reversal of a sales contract, a mediation or a service provided on the basis of the GTC, data is collected, stored and processed by the provider. This happens within the scope of the legal regulations. The provider does not pass on any personal data of the customer to third parties, unless he is legally obliged to do so or the customer has expressly consented beforehand and this is necessary for the processing of the business or the service. If a third party is used for services in connection with the processing of processing, the provisions of the Federal Data Protection Act will be complied with. The data communicated by the customer in the course of the order are processed exclusively for the establishment of contact within the framework of the contract winding up and only for the purpose, for which the customer made the data available. The data will only be passed on to the shipping company, which takes over the delivery of the goods and the provision of the service in accordance with the order, if necessary. Included in this are third party companies which are directly related to and affected by the brokerage of an investment. The payment data are passed on to the credit institute / company commissioned with the payment. Insofar as storage periods of a commercial or tax nature apply to the provider, the storage of some data may take up to ten years. During the visit in the Internet Shop / on the platform of the provider anonymized data, which do not allow conclusions on personal data and also do not intend, in particular IP address, date, time, browser type, operating system and visited sides, are logged. At the customer’s request, personal data will be deleted, corrected or blocked in accordance with the statutory provisions. A free information about all personal data of the customer is possible. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: Digialog AG, Severin Renold, Hartbertstrasse 9, 7000 Chur +41 81 868 84 55

Note on risk

The contractual partner is fully aware of the risks in the investment and capital business. A complete loss in a brokered investment opportunity cannot be ruled out. DIGIALOG AG is excluded from any liability and acts purely in an advisory and intermediary capacity; the acceptance of economically unjustified capital is excluded and is refused by DIGIALOG AG.


Severability clausess

The invalidity of a provision of these GTC shall not affect the validity of the other provisions.